CAFM without the bloat
An ongoing, contemporary approach to CAFM
Revolutionising the FM sector, Virtual Helpdesk provides clients with unparalleled visibility into their operations. From overseeing every job to controlling costs and managing contractors , clients can effortlessly navigate their FM landscape without a single phone call.
The advanced finance module is a game-changer, already saving millions in FM spend by enforcing precise control over contractor invoices - allowing billing only for completed work, backed by uploaded visit sheets.
Roll out to thousands effortlessly, without the need for administrative overhead
With anonymous authentication, Virtual Helpdesk effortlessly extends its reach to multiple locations. Anonymous Authentication eliminates the need for pre-registering thousands of potential users. A hassle-free rollout involves a straightforward QR code or web link.
Sophisticated features cut down on Helpdesk staff hours
Users who submit jobs can independently review job status, provide updates, and add images, ensuring streamlined Helpdesk administration without the need for direct contact.
We are open for business
Our robust and comprehensive API enables contractors to seamlessly integrate their own systems for job management if they choose to do so.
At Virtual Helpdesk, integration stands as a cornerstone of our philosophy, and consequently, our developers are dedicated to going the extra mile to assist organizations in seamless integration.
Integrated with:
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