A clear, auditable Golden Thread for every building.
Protect your buildings with a clear, auditable Golden Thread of information — captured at source, maintained in real time and instantly accessible to the people who need it.
Capture Golden Thread information in real time.
Ensure safety and compliance information is captured at source and kept up to date throughout the building lifecycle.
- Record safety inspections, risk assessments and compliance checks on site
- Capture asset-level safety data linked directly to the building record
- Attach photos, documents and supporting evidence
- Automatically assign actions to responsible teams or contractors
- Sync updates instantly to the central system
- Maintain accurate, current information — not retrospective records
Control & maintain the Golden Thread with confidence.
Virtual Helpdesk provides the tools duty holders need to actively manage and assure the Golden Thread — clear oversight, without complexity.
- Clear dashboards showing building safety and compliance status
- Automated alerts for overdue actions, inspections or risks
- Structured information that supports accountability and governance
- Lifecycle visibility across buildings and critical assets
- Confidence that information is complete, current and reliable
One source of truth for every stakeholder.
Because the platform is cloud-based, all stakeholders work from the same, trusted information — securely and in real time.
- Real-time updates across teams, sites and contractors
- Controlled access through role-based permissions
- Immediate visibility of changes to safety or compliance records
- Faster access to critical building safety information
- Improved coordination between duty holders and operational teams
Asset evidence and inspection history, together.
Your building safety record, made simple
A secure, structured and always-current golden thread of information for every building.
Secure & structured
Building information stored in a structured, secure and version-controlled way.
Full audit trail
Every change, inspection and decision tracked with who, when and why.
Instant access
Find the right safety document or certificate in seconds — not hours.
Lifecycle visibility
From handover to refurbishment, see the complete picture of every asset.
Regulator ready
Aligned with the Building Safety Act and statutory record-keeping requirements.
Building-level view
Drill into any building for an instant safety, compliance and maintenance summary.
Smart facility management starts here.
Take control of your estate with Virtual Helpdesk — from compliance to maintenance, live in as little as 30 days.