Resources

Planned Preventative Maintenance (PPM) is fundamental to safe, compliant and cost-effective estates management. Yet in many organisations, PPM is still managed through static schedules that sit separately from the assets they are meant to protect. This disconnect...

If you’re responsible for assets, estates or facilities, chances are you’re juggling multiple spreadsheets, folders and systems just to stay compliant. And when an audit, inspection or incident lands on your desk, that pressure quickly escalates. At Virtual Helpdesk,...

How Virtual Helpdesk Is Simplifying Asset Compliance from Q1 Asset management and compliance are no longer just operational concerns — they are critical to organisational risk, cost control, and accountability. From fire safety equipment and HVAC systems to water...

Effective asset management is essential for organisations that rely on safe, compliant, and well-maintained facilities. Whether you're monitoring hundreds of building assets to ensure they are serviced on time, or keeping track of facilities teams to confirm assets...

Universities are vibrant, complex environments, home to thousands of students, staff, and diverse facilities that operate around the clock. From lecture halls and laboratories to student housing and sports complexes, managing assets efficiently is essential to keeping...

Optimising Care, Not Just Costs: How CAFM Transforms NHS Asset Management and Compliance In today’s fast-paced healthcare environment, the NHS faces constant pressure to deliver exceptional patient care while keeping costs under control. From maintaining critical...

In 2022, Virtual Helpdesk was founded with a clear mission: to remove inefficiencies in facility management and provide businesses with the tools they need to manage contractors, oversee tasks, and resolve issues in real time. Going into our 4th year, we look back at...

The tragic Grenfell Tower fire in 2017 exposed devastating failures in building safety, accountability, and information management. One of the central lessons learned from that disaster was the urgent need for a clear, accessible, and consistent record of building...

In today’s property management landscape, efficiency, transparency, and compliance aren’t optional, they're essential. With growing regulatory demands, increasing maintenance costs, and pressure to deliver a seamless tenant experience, property and estate managers...