Resources
Keep up to dates with our latest procuct releases, news, case studies and events.
The Golden Thread: Ensuring Building Safety with Virtual Helpdesk
The tragic Grenfell Tower fire in 2017 exposed devastating failures in building safety, accountability, and information management. One of the central lessons learned from that disaster was the urgent need for a clear, accessible, and consistent record of building...
From Compliance to Control: How Virtual Helpdesk Transforms Contractor & Asset Management
In today’s property management landscape, efficiency, transparency, and compliance aren’t optional, they're essential. With growing regulatory demands, increasing maintenance costs, and pressure to deliver a seamless tenant experience, property and estate managers...
Visit Virtual Helpdesk at Healthcare Estates 2025 – Stand B3
We’re excited to announce that Virtual Helpdesk will be exhibiting at the Healthcare Estates Exhibition on 21–22 October 2025 at Manchester Central. As the UK’s leading event for healthcare engineering and estates management professionals, the exhibition brings...
Transforming Facilities Management for Local Authorities
Local authorities across the UK face increasing pressure to reduce costs, improve service delivery, and remain compliant with strict regulatory requirements. Managing multiple buildings, assets, and maintenance teams can quickly become complex and costly without the...
Two-Factor Authentication Now on Virtual Helpdesk
Why 2FA Is a Must-Have for Modern Businesses In today's digital-first world, cybersecurity is more critical than ever. With data breaches and phishing attacks on the rise, businesses are increasingly turning to Two-Factor Authentication (2FA) to safeguard their...
How Virtual Helpdesk Transforms Contractor PPM for Smarter Facility Management
In today’s fast-paced business environment, managing your facility operations efficiently isn’t just a luxury, it's a necessity. One of the most critical aspects of this is Planned Preventative Maintenance (PPM). When done right, PPM can help businesses avoid costly...
Decarbonise NHS Hospitals Through Smart Energy Controls
How Virtual Helpdesk Can Help Decarbonise NHS Hospitals Through Smart Energy Controls The NHS is stepping up its commitment to sustainability with a fresh injection of over £633 million in funding to support decarbonisation and energy efficiency, announced as part of...
Affordable CAFM Systems
Streamlining Facility Management Without Breaking the Bank In today’s fast-paced business environment, managing facilities efficiently is no longer a luxury, it's a necessity. Whether you're overseeing a multi-site operation, or a sprawling property portfolio,...
NHS Estates & Facilities Management
Smarter Tools for Tougher Times The NHS is the backbone of the UK’s healthcare system, delivering care to millions of patients every year. Behind the scenes, however, thousands of estates and facilities professionals work tirelessly to keep that system running,...
Transforming Facility Management with Smart Alerts
Transforming Facility Management with Smart Alerts Virtual Helpdesk (VHD) has partnered with EvoMetric to revolutionise property and facilities management with the introduction of Smart Alerts, an innovative feature powered by real-time IoT sensor data integration....
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Take control of your facilities with Virtual Helpdesk’s innovative CAFM solution. From compliance to maintenance, we’ve got you covered.
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Franklins House, Wesley Lane, Bicester, OX26 6JU

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