VIRTUAL HELPDESK
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Keep up to dates with our latest product releases, news, case studies and events.
Asset-Linked PPMs for Universities: Strengthening Asset and Facilities Management
Universities manage some of the most complex estates in the UK. Teaching buildings, laboratories, accommodation, sports facilities and heritage properties all rely on thousands of assets that must be maintained safely and consistently. For estates, facilities and...
Virtual Helpdesk Launches Asset-Linked PPMs: Clear Oversight, Real Assurance
Virtual Helpdesk today announces the official launch of Asset-Linked Planned Preventative Maintenance (PPMs). A powerful new capability designed to give senior leaders complete visibility of maintenance and compliance activity across their estate. For many...
Does your organisation truly know that every asset is being maintained on time?
Facilities and estates teams today operate in an environment where compliance expectations are higher than ever. Organisations are expected to demonstrate clear oversight of assets, maintenance activity and safety obligations across their entire estate. For senior...
Need Asset-Linked PPMs – Switching Systems Just Got Easier
Facilities, assets, estates, contractors and compliance - managed properly, they demand visibility, structure and assurance. Too often, organisations rely on outdated CAFM systems where assets sit in one place, maintenance schedules in another, and compliance records...
Asset-Linked PPMs – From Static Schedules to Complete Transparency
Planned Preventative Maintenance (PPM) is fundamental to safe, compliant and cost-effective estates management. Yet in many organisations, PPM is still managed through static schedules that sit separately from the assets they are meant to protect. This disconnect...
Virtual Helpdesk Exhibiting at HEFMA Leadership Forum 2026
Virtual Helpdesk is pleased to confirm that we will be exhibiting at the HEFMA Leadership Forum 2026, taking place from 28–29 May 2026 at the Royal Armouries in Leeds. Hosted by HEFMA, this year’s theme “Delivering Estates & Facilities Services FIT FOR THE...
Asset-Linked PPMs: Clear Oversight, Real Assurance
If you’re responsible for assets, estates or facilities, chances are you’re juggling multiple spreadsheets, folders and systems just to stay compliant. And when an audit, inspection or incident lands on your desk, that pressure quickly escalates. At Virtual Helpdesk,...
Smarter Asset Compliance Starts with Better Asset Management
How Virtual Helpdesk Is Simplifying Asset Compliance from Q1 Asset management and compliance are no longer just operational concerns — they are critical to organisational risk, cost control, and accountability. From fire safety equipment and HVAC systems to water...
The Power of Effective Asset Management: How a CAFM System Transforms Facility Operations
Effective asset management is essential for organisations that rely on safe, compliant, and well-maintained facilities. Whether you're monitoring hundreds of building assets to ensure they are serviced on time, or keeping track of facilities teams to confirm assets...
Our New Contractor Map Selection Tool
Making it easier than ever to define your coverage and to be found! If you’re a contractor registering on Virtual Helpdesk, you’ll have noticed something new: a fully-interactive map of the UK built into your profile set-up. You upload your details, select exactly...
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Smart Facility Management Starts Here
Take control of your facilities with Virtual Helpdesk’s innovative CAFM solution. From compliance to maintenance, we’ve got you covered.
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Franklins House, Wesley Lane, Bicester, OX26 6JU
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