by Bryony Hill | Oct 6, 2025 | Blog
Reflecting on Three Years of Virtual Helpdesk: Building a Platform for the Future In 2022, Virtual Helpdesk was founded with a clear mission: to remove inefficiencies in facility management and provide businesses with the tools they need to manage contractors, oversee...
by Bryony Hill | Sep 2, 2025 | Blog
The Golden Thread: Ensuring Building Safety with Virtual Helpdesk The tragic Grenfell Tower fire in 2017 exposed devastating failures in building safety, accountability, and information management. One of the central lessons learned from that disaster was the urgent...
by Bryony Hill | Aug 22, 2025 | Blog
From Compliance to Control: How Virtual Helpdesk Transforms Contractor & Asset Management In today’s property management landscape, efficiency, transparency, and compliance aren’t optional, they’re essential. With growing regulatory demands, increasing...
by Bryony Hill | Aug 12, 2025 | Blog
Transforming Facilities Management for Local Authorities Local authorities across the UK face increasing pressure to reduce costs, improve service delivery, and remain compliant with strict regulatory requirements. Managing multiple buildings, assets, and maintenance...
by Bryony Hill | Jul 16, 2025 | Blog
Two-Factor Authentication Now on Virtual Helpdesk Why 2FA Is a Must-Have for Modern Businesses In today’s digital-first world, cybersecurity is more critical than ever. With data breaches and phishing attacks on the rise, businesses are increasingly turning to...
by Bryony Hill | Jun 23, 2025 | Blog
How Virtual Helpdesk Transforms Contractor PPM for Smarter Facility Management In today’s fast-paced business environment, managing your facility operations efficiently isn’t just a luxury, it’s a necessity. One of the most critical aspects of this is Planned...
