Effortless Facility Management for Educational Institutions

Empower your school, collage, university, or educational organisation with Virtual Helpdesk, the ultimate solution for facility management. Our innovative tools enable you to cut costs, enhance operational performance, and deliver outstanding services to staff and students. From maintaining aging facilities to ensuring compliance with safety regulations, Virtual Helpdesk delivers tailored solutions to ensure your institution operates at its best.

Optimise Your Operations Today

SAVE TIME AND MONEY INSTANTLY WITH GUARANTEED RESULTS
Contact us today for a no-obligation review of your system requirements. Our experts will help you unlock cost-saving opportunities and streamline your operations—guaranteed!

Why Choose Virtual Helpdesk?

Streamlined Work Order Management
Simplify your campus operations: Easily create, assign, and track Work Orders and Requests. Organise maintenance schedules efficiently, enabling your teams to focus on delivering a safe and productive learning environment.
Proactive Preventive Maintenance

Avoid disruptions in learning spaces: Automate preventive maintenance schedules to tackle equipment issues before they escalate. With IoT integration and predictive workflows, ensure classrooms, labs, and facilities are always ready for use.

Powerful Reporting and Analytics
Transform data into actionable strategies: Analyse building performance, track maintenance costs, and uncover trends with ease. Use data-driven insights to allocate budgets effectively and optimize operational efficiency.
Advanced Asset Management Tools
Extend the life of educational resources: Keep classroom technology, laboratory equipment, and building systems functioning at their best. Minimise downtime and improve the return on your investments with smart asset management.
User-Friendly Access for Staff & Faculty
Quick setup without the hassle: Enable smooth adoption with Anonymous Authentication. Provide faculty, staff, and maintenance teams with instant access through QR codes or links, so they can get started without delay.
Effortless Visitor & Contractor Management
Streamline campus activities: Manage visitor arrivals and access a comprehensive directory of qualified contractors for any maintenance or repair needs. Our system ensures you only work with trusted professionals while maintaining compliance and minimising risks.
Contact Directory

The contractor network: Provides access to accredited and reviewed contractors, categorized by their specialty and location.

%

Reduction in spend on facilities management

%

Reduction in the average cost of a job

Increase in compliance visits completion

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Total ownership of your own data

Virtual Helpdesk is deployed within the National Health Service.

Address Your Facilities Management Challenges

Virtual Helpdesk is designed to confront and resolve the pressing issues faced by local authorities, such as:

Budget Constraints:

Optimise spending without compromising the quality of maintenance or services.

Aging Infrastructure:

Keep older buildings operational with preventive strategies instead of costly upgrades.

Resource Limitations:

Enable small teams to achieve large-scale results with our efficiency-boosting tools.

Complex Portfolios:

Oversee multiple buildings and facilities seamlessly from a centralised platform.

Regulatory Demands:

Maintain adherence to health and safety regulations while saving valuable administrative time.

High Expectations from Students and Faculty:

Deliver reliable and well-maintained facilities that foster effective learning.

Fragmented Systems:

Integrate all aspects of facility operations under a unified platform, enhancing collaboration.

Sustainability Objectives:

Implement eco-friendly practices that reduce resource consumption while staying within budget.

Transparency Obligations:

Build trust by maintaining detailed records and providing accessible reporting tools for stakeholders.

The Trusted Partner for Education Facilities

STREAMLINING SUPPORT FOR ENHANCED PRODUCTIVITY

Trusted by Industry Experts

Virtual Helpdesk is relied upon by major companies and large estates to save millions while streamlining operations. 

Deployed in Under 30 Days

Get started quickly with our streamlined onboarding process. Your organisation will be fully operational with Virtual Helpdesk within a month.

Tailored for Large-Scale Facilities

Designed specifically for multiple facilities with hundreds of buildings and thousands of users—for smooth and straightforward rollout.

Let Barclaycard Handle Your
Transactions

80% OF YOUR TRANSACTIONS MAKE UP LESS THAN 10% OF THE TOTAL VALUE THAT YOUR FINANCE DEPARTMENT HANDLE

Virtual Helpdesk connects to Barclaycard Precisionpay, to ensure your contractors are paid quickly and securely for those smaller jobs.

Allow your teams to remove the admin burden that comes from multiple small job invoices and free up your FM and Finance teams.

Improve Efficiency, Cut Costs, and Focus on Education

Virtual Helpdesk is your all-in-one solution for effective, affordable facility management. From staying compliant to maintaining a safe learning environment, our systems are designed to help your educational institution thrive. Contact us for a no-obligation consultation to assess your needs and uncover ways to reduce expenses.

TAKE ADVANTAGE OF OUR FREE CONSULTATION AND START SAVING TODAY.

Frequently Asked Questions

What’s the typical setup time?

With Virtual Helpdesk’s rapid onboarding process, setup and deployment are industry-leading, ensuring your organization is fully operational in 30 days.

Can it handle estates with multiple buildings?

Yes! Virtual Helpdesk is specifically tailored for large-scale, complex estates, offering smooth implementation even with thousands of users across multiple sites.

Is Virtual Helpdesk compatible with IoT devices?

Absolutely. Virtual Helpdesk fully integrates with IoT devices to streamline reactive task management in real time.

Can the system be integrated with other software?

Yes! With well-documented RESTful APIs, Virtual Helpdesk offers seamless integration with remote systems for a hassle-free experience.

Still have questions or want to learn more?
Our team is ready to assist you with any inquiries.

Let’s Get Started

Smart Facility Management Starts Here

Take control of your facilities with Virtual Helpdesk’s innovative CAFM solution. From compliance to maintenance, we’ve got you covered.

Location

+44 (0) 800 043 0077

info@virtual-helpdesk.com

Franklins House, Wesley Lane, Bicester, OX26 6JU

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