Effortless Facility Management for Educational Institutions
Empower your school, collage, university, or educational organisation with Virtual Helpdesk, the ultimate solution for facility management. Our innovative tools enable you to cut costs, enhance operational performance, and deliver outstanding services to staff and students. From maintaining aging facilities to ensuring compliance with safety regulations, Virtual Helpdesk delivers tailored solutions to ensure your institution operates at its best.
Optimise Your Operations Today
SAVE TIME AND MONEY INSTANTLY WITH GUARANTEED RESULTS
Contact us today for a no-obligation review of your system requirements. Our experts will help you unlock cost-saving opportunities and streamline your operations—guaranteed!

Why Choose Virtual Helpdesk?
Streamlined Work Order Management
Proactive Preventive Maintenance
Avoid disruptions in learning spaces: Automate preventive maintenance schedules to tackle equipment issues before they escalate. With IoT integration and predictive workflows, ensure classrooms, labs, and facilities are always ready for use.
Powerful Reporting and Analytics
Advanced Asset Management Tools
User-Friendly Access for Staff & Faculty
Effortless Visitor & Contractor Management
Contact Directory
The contractor network: Provides access to accredited and reviewed contractors, categorized by their specialty and location.
%
Reduction in spend on facilities management
%
Reduction in the average cost of a job
Increase in compliance visits completion
%
Total ownership of your own data

Virtual Helpdesk is deployed within the National Health Service.
Address Your Facilities Management Challenges
Virtual Helpdesk is designed to confront and resolve the pressing issues faced by local authorities, such as:

Budget Constraints:
Aging Infrastructure:
Resource Limitations:
Complex Portfolios:
Oversee multiple buildings and facilities seamlessly from a centralised platform.
Regulatory Demands:
High Expectations from Students and Faculty:
Fragmented Systems:
Sustainability Objectives:
Transparency Obligations:
The Trusted Partner for Education Facilities
STREAMLINING SUPPORT FOR ENHANCED PRODUCTIVITY
Trusted by Industry Experts
Virtual Helpdesk is relied upon by major companies and large estates to save millions while streamlining operations.
Deployed in Under 30 Days
Get started quickly with our streamlined onboarding process. Your organisation will be fully operational with Virtual Helpdesk within a month.
Tailored for Large-Scale Facilities
Designed specifically for multiple facilities with hundreds of buildings and thousands of users—for smooth and straightforward rollout.
Let Barclaycard Handle Your
Transactions
80% OF YOUR TRANSACTIONS MAKE UP LESS THAN 10% OF THE TOTAL VALUE THAT YOUR FINANCE DEPARTMENT HANDLE
Virtual Helpdesk connects to Barclaycard Precisionpay, to ensure your contractors are paid quickly and securely for those smaller jobs.
Allow your teams to remove the admin burden that comes from multiple small job invoices and free up your FM and Finance teams.

Improve Efficiency, Cut Costs, and Focus on Education
Virtual Helpdesk is your all-in-one solution for effective, affordable facility management. From staying compliant to maintaining a safe learning environment, our systems are designed to help your educational institution thrive. Contact us for a no-obligation consultation to assess your needs and uncover ways to reduce expenses.
TAKE ADVANTAGE OF OUR FREE CONSULTATION AND START SAVING TODAY.
Frequently Asked Questions
What’s the typical setup time?
With Virtual Helpdesk’s rapid onboarding process, setup and deployment are industry-leading, ensuring your organization is fully operational in 30 days.
Can it handle estates with multiple buildings?
Yes! Virtual Helpdesk is specifically tailored for large-scale, complex estates, offering smooth implementation even with thousands of users across multiple sites.
Is Virtual Helpdesk compatible with IoT devices?
Absolutely. Virtual Helpdesk fully integrates with IoT devices to streamline reactive task management in real time.
Can the system be integrated with other software?
Yes! With well-documented RESTful APIs, Virtual Helpdesk offers seamless integration with remote systems for a hassle-free experience.
Still have questions or want to learn more?
Our team is ready to assist you with any inquiries.
Let’s Get Started
Smart Facility Management Starts Here
Take control of your facilities with Virtual Helpdesk’s innovative CAFM solution. From compliance to maintenance, we’ve got you covered.
Location
info@virtual-helpdesk.com
Franklins House, Wesley Lane, Bicester, OX26 6JU

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