Effortless Facility Management for Retail Businesses
Empower your store, retail chain, or shopping centre with Virtual Helpdesk, the ultimate solution for facility management in the retail sector. Our cutting-edge tools help you reduce costs, boost operational efficiency, and deliver exceptional in-store experiences for customers and staff. Whether you’re managing multiple locations or high-traffic flagship stores, Virtual Helpdesk delivers tailored solutions to keep your business running smoothly.
Optimise Your Retail Operations Today
SAVE TIME AND MONEY INSTANTLY, WITH GUARANTEED RESULTS
Get in touch today for a no-obligation assessment of your facility management needs. Our specialists will help you uncover cost-saving opportunities and streamline operations across your retail locations – guaranteed.
Why Retailers Choose Virtual Helpdesk
Streamlined Work Order Management
Simplify day-to-day operations: Easily log, assign, and track maintenance and service requests. Efficient scheduling keeps your retail spaces safe, clean, and welcoming so your team can focus on customers.
Proactive Preventive Maintenance
Smart Alerts
Powerful Reporting and Analytics
Advanced Asset Management Tools
Quick, User-Friendly Access for Store Teams
Effortless Visitor & Contractor Management
Contractor Directory
%
Your Retail Estates team cut costs by 65%
%
Reduction in the average cost of a job
Increase in compliance visits completion
%
Total ownership of your own data
Virtual Helpdesk is deployed within the National Health Service.
Designed for Retail Estates & Facilities Teams
Virtual Helpdesk is designed to confront and resolve the pressing issues faced by local authorities, such as:
Tight Margins:
Aging Storefronts:
Maintain older locations proactively to avoid expensive overhauls.
Resource Limitations:
Multiple Locations:
Manage all your retail outlets from one central platform.
Compliance & Safety:
Stay audit-ready and aligned with retail regulations effortlessly.
Customer Expectations:
Keep stores clean, comfortable, and functional to drive satisfaction.
Disconnected Systems:
Bring all your facility management under one powerful platform.
Sustainability Objectives:
Transparency Obligations:
The Trusted Partner for Retail
STREAMLINING SUPPORT FOR ENHANCED PRODUCTIVITY
Relied on by Industry Leaders
Virtual Helpdesk is trusted by major retailers and multi-site enterprises to cut costs and simplify facility operations.
Deployed in Under 30 Days
Get started quickly with our streamlined onboarding process. Your organisation will be fully operational with Virtual Helpdesk within a month.
Built for Multi-Site Operations
Scalable for nationwide or global retailers, Virtual Helpdesk supports thousands of users and locations with ease.
Let Barclaycard Handle Your
Transactions
80% OF YOUR TRANSACTIONS MAKE UP LESS THAN 10% OF THE TOTAL VALUE THAT YOUR FINANCE DEPARTMENT HANDLE
Virtual Helpdesk connects to Barclaycard Precisionpay, to ensure your contractors are paid quickly and securely for those smaller jobs.
Allow your teams to remove the admin burden that comes from multiple small job invoices and free up your FM and Finance teams.
Boost Efficiency, Cut Costs, and Focus on Retail Success
Virtual Helpdesk is the all-in-one platform for effective, scalable facility management in retail. From compliance to customer comfort, our solution keeps your stores running at peak performance.
Book your free consultation today and start saving immediately. .
Frequently Asked Questions
What’s the typical setup time?
With Virtual Helpdesk’s rapid onboarding process, setup and deployment are industry-leading, ensuring your organization is fully operational in 30 days.
Can it handle estates with multiple buildings?
Yes! Virtual Helpdesk is specifically tailored for large-scale, complex estates, offering smooth implementation even with thousands of users across multiple sites.
Is Virtual Helpdesk compatible with IoT devices?
Absolutely. Virtual Helpdesk fully integrates with IoT devices to streamline reactive task management in real time.
Can the system be integrated with other software?
Yes! With well-documented RESTful APIs, Virtual Helpdesk offers seamless integration with remote systems for a hassle-free experience.
Still have questions or want to learn more?
Our team is ready to assist you with any inquiries.
Let’s Get Started
Smart Facility Management Starts Here
Take control of your facilities with Virtual Helpdesk’s innovative CAFM solution. From compliance to maintenance, we’ve got you covered.
Location
info@virtual-helpdesk.com
Franklins House, Wesley Lane, Bicester, OX26 6JU
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