We’re Certified for Your Peace of Mind

Why Certifications Matter in Facility Management

When partnering with a facility management provider, trust and reliability are critical factors. Certifications serve as a benchmark of excellence, assuring clients that the services they receive meet recognised industry standards. At Virtual Helpdesk, we’ve secured some of the most respected certifications to demonstrate our commitment to excellence, security, and innovation. But what exactly do these certifications mean for you?

The Power of G-Cloud

Our status as an HM Government G-Cloud Supplier highlights our dedication to providing innovative and trusted digital solutions. By being part of this framework, we ensure that our services align with government-approved standards, giving our clients confidence that they are working with a fully vetted and reliable partner.

Proactive Data Protection

Data protection has never been more critical. That’s why we’re proud to be ICO Registered, reflecting our compliance with strict data protection regulations. This ensures that your data remains secure and is handled responsibly, giving you complete peace of mind in every interaction with us.

Robust Cybersecurity Measures

From sensitive facility information to client data, cybersecurity is one of our top priorities. Our Cyber Essentials Certification underscores our proactive approach to securing systems and protecting data from potential breaches. With rising cyber threats, this provides an added layer of security that our clients can trust.

Internationally Recognised Standards for Excellence

We’re also proud to hold multiple ISO Certifications, including ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 27001 for information security. These certifications signify that we consistently deliver high-quality services while minimising our environmental footprint and safeguarding critical information.

What This Means for You

When you choose Virtual Helpdesk, you’re partnering with a company that prioritises transparency, security, and quality in every aspect of its operations. Our certifications aren’t just a badge of honor—they directly enhance the customer experience by ensuring superior service delivery aligned with the latest standards and best practices.

Experience the Virtual Helpdesk advantage for yourself. Contact us today to learn how we can elevate your facility management experience with secure, innovative, and reliable solutions.