Transform Your Facilities Management with the Virtual Helpdesk
Facilities Managers face numerous challenges in their day-to-day operations, often juggling multiple priorities while striving to maintain optimal functionality across their estates. From unplanned downtime and managing unaccountable contractors to tracking complex compliance requirements and extracting actionable insights from scattered data — the role comes with unrelenting demands.
Streamline Facilities Management
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Your All-in-One Solution for Smarter, Simpler Facilities Management
MEET VIRTUAL HELPDESK
Designed with Facilities Managers in mind, Virtual Helpdesk simplifies your Facilities Management processes, offering a user-friendly platform that reduces complexity, lowers costs, and enhances operational efficiency.
With Virtual Helpdesk, you gain full visibility into your facilities operations, enabling you to oversee, manage, and optimise every aspect of your assets and workflows with ease. By consolidating data and automating routine tasks, our solution saves you valuable time, reduces manual errors, and helps you maintain compliance with industry regulations.
Equipped with powerful analytics and reporting tools, Virtual Helpdesk empowers you to make informed decisions that drive performance improvements and cost savings. From handling maintenance schedules to tracking performance metrics and identifying opportunities to eliminate wasteful expenditures, Virtual Helpdesk provides everything you need to stay organized and achieve outstanding results. Turn your facilities management into a streamlined and strategic strength with Virtual Helpdesk.
Transform you Facilities Management
Prevent Downtime with Predictive Maintenance
Stay one step ahead with automated scheduling, IoT-enabled condition monitoring, and predictive analytics. Prevent disruptions before they occur, reduce costs, and keep your operations running seamlessly.
Simplify Compliance Management
Gain total transparency and traceability with compliance tracking tools. Whether navigating regulations or implementing compliance programs, Virtual Helpdesk ensures your estate stays secure and fully compliant.
Get Actionable Insights in Real-Time
Make smarter decisions with data you can trust. From performance dashboards to detailed reports, access key insights to eliminate inefficiencies, optimize your resources, and improve decision-making with confidence.
Hassle-Free Contractor Management
Easily onboard and manage trusted local contractors while maintaining high service standards. Gain control, ensure data accuracy, and reduce complexity—all from one simple platform.
Extend the Life of Your Assets
Avoid unnecessary expenses with real-time data on repairs and replacements. Keep equipment running at maximum efficiency for longer and make the most of your capital investments.
Save Time and Reduce Costs
Virtual Helpdesk is deployed within the National Health Service.
Why Facilities Managers Trust Virtual Helpdesk
LEADING ORGANISATIONS RELY ON OUR PLATFORM TO:
- Simplify operations and reduce inefficiencies
- Minimize downtime and maximise productivity
- Empower teams to focus on strategic, value-driven tasks
Let Barclaycard Handle Your
Transactions
80% OF YOUR TRANSACTIONS MAKE UP LESS THAN 10% OF THE TOTAL VALUE THAT YOUR FINANCE DEPARTMENT HANDLE
Virtual Helpdesk connects to Barclaycard Precision Pay, to ensure your contractors are paid quickly and securely for those smaller jobs.
Allow your teams to remove the admin buden that comes from multiple small job invoices and free up your FM and Finance teams.
Streamline Processes, Cut Costs, Ensure Compliance & Gain visibility
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Frequently Asked Questions
What’s the typical setup time?
With Virtual Helpdesk’s rapid onboarding process, setup and deployment are industry-leading, ensuring your organization is fully operational in 30 days.
Can it handle estates with multiple buildings?
Yes! Virtual Helpdesk is specifically tailored for large-scale, complex estates, offering smooth implementation even with thousands of users across multiple sites.
Is Virtual Helpdesk compatible with IoT devices?
Absolutely. Virtual Helpdesk fully integrates with IoT devices to streamline reactive task management in real time.
Can the system be integrated with other software?
Yes! With well-documented RESTful APIs, Virtual Helpdesk offers seamless integration with remote systems for a hassle-free experience.
Still have questions or want to learn more?
Our team is ready to assist you with any inquiries.
Let’s Get Started
Smart Facility Management Starts Here
Take control of your facilities with Virtual Helpdesk’s innovative CAFM solution. From compliance to maintenance, we’ve got you covered.
Location
info@virtual-helpdesk.com
Franklins House, Wesley Lane, Bicester, OX26 6JU
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