Rapid system setup
The Virtual Helpdesk platform is specifically designed to cater to the needs of the most extensive estates. Our cutting-edge importers effortlessly upload thousands of locations , assets and PPMs from Excel documents.This can effortlessly be executed through our user-friendly customer tools online, or if preferred, the Virtual Helpdesk team can handle the entire process on your behalf. Whether your data is scattered across multiple spreadsheets, generated from various systems, or even in hard copy format, our sophisticated tools facilitate a smooth onboarding process.
Exploring Versatile Job Logging with Virtual Helpdesk: A Flexible Rollout Approach
Virtual Helpdesk offers multiple avenues for logging jobs, providing the flexibility for a phased rollout. In fact, a simple web link is all you need to kickstart Virtual Helpdesk operations. This link can seamlessly integrate into an intranet page, or a QR code can be strategically placed in areas requiring maintenance. For a more tailored approach, individual location or asset-specific QR codes can be introduced in subsequent phases after the initial go-live.
