Resources

Universities are vibrant, complex environments, home to thousands of students, staff, and diverse facilities that operate around the clock. From lecture halls and laboratories to student housing and sports complexes, managing assets efficiently is essential to keeping...

Optimising Care, Not Just Costs: How CAFM Transforms NHS Asset Management and Compliance In today’s fast-paced healthcare environment, the NHS faces constant pressure to deliver exceptional patient care while keeping costs under control. From maintaining critical...

In 2022, Virtual Helpdesk was founded with a clear mission: to remove inefficiencies in facility management and provide businesses with the tools they need to manage contractors, oversee tasks, and resolve issues in real time. Going into our 4th year, we look back at...

The tragic Grenfell Tower fire in 2017 exposed devastating failures in building safety, accountability, and information management. One of the central lessons learned from that disaster was the urgent need for a clear, accessible, and consistent record of building...

In today’s property management landscape, efficiency, transparency, and compliance aren’t optional, they're essential. With growing regulatory demands, increasing maintenance costs, and pressure to deliver a seamless tenant experience, property and estate managers...

Local authorities across the UK face increasing pressure to reduce costs, improve service delivery, and remain compliant with strict regulatory requirements. Managing multiple buildings, assets, and maintenance teams can quickly become complex and costly without the...

Why 2FA Is a Must-Have for Modern Businesses In today's digital-first world, cybersecurity is more critical than ever. With data breaches and phishing attacks on the rise, businesses are increasingly turning to Two-Factor Authentication (2FA) to safeguard their...

In today’s fast-paced business environment, managing your facility operations efficiently isn’t just a luxury, it's a necessity. One of the most critical aspects of this is Planned Preventative Maintenance (PPM). When done right, PPM can help businesses avoid costly...

How Virtual Helpdesk Can Help Decarbonise NHS Hospitals Through Smart Energy Controls The NHS is stepping up its commitment to sustainability with a fresh injection of over £633 million in funding to support decarbonisation and energy efficiency, announced as part of...